Generative Artificial Intelligence is revolutionizing healthcare delivery through personalized chatbots. These chatbots aim to improve patient outcomes while reducing the workload on healthcare providers. Existing evaluation metrics lack comprehension of medical concepts and user-centered aspects crucial for assessing healthcare chatbots. This paper introduces a comprehensive set of evaluation metrics specifically designed for interactive conversational models in healthcare. The proposed metrics cover language processing abilities, impact on clinical tasks, and effectiveness in user interactions. Challenges include defining and implementing these metrics considering target audience, evaluation methods, and prompt techniques.
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by Mahyar Abbas... pada arxiv.org 03-01-2024
https://arxiv.org/pdf/2309.12444.pdfPertanyaan yang Lebih Dalam