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insight - Human-Computer Interaction - # Danmaku Moderation

DanModCap: A Danmaku Moderation Tool for Video-Sharing Platforms Using AI-Generated Impact Captions to Encourage Prosocial Behavior


Core Concepts
DanModCap leverages AI-generated Impact Captions, inspired by East Asian variety shows, to proactively moderate Danmaku comments on video-sharing platforms, aiming to foster a more positive and engaging online community by encouraging prosocial behavior.
Abstract

This research paper introduces DanModCap, a novel Danmaku moderation tool for video-sharing platforms (VSPs) that utilizes AI-generated Impact Captions to promote prosocial behavior among users.

Research Objective: The study investigates the potential of Impact Captions, a visual technique commonly used in East Asian variety shows, to effectively moderate real-time Danmaku comments and encourage positive online interactions.

Methodology: The research comprised three key phases:

  1. Impact Caption Video Analysis: An in-depth analysis of popular TV series featuring Impact Captions was conducted to understand their design elements, contextual relevance, and role in shaping viewer interpretation. This analysis led to the development of a taxonomy categorizing Impact Captions based on visual elements, information perspectives, and interaction patterns.
  2. Expert Co-Design Workshop: A workshop with video post-production professionals was held to gather design insights and recommendations on using Impact Captions to promote prosocial behavior within the context of Danmaku. The workshop identified key challenges related to content moderation and Impact Caption design, informing the development of DanModCap.
  3. DanModCap System Design and Evaluation: The DanModCap system was designed to analyze Danmaku content and sentiment using LDA and a fine-tuned BERT model, generating contextually relevant Impact Captions leveraging LLaMA2 and Stable Diffusion. A user study with 18 participants was conducted to evaluate DanModCap's impact on user emotions, cognitive resonance, community perception, and social behavior.

Key Findings:

  • Participants demonstrated both cognitive and emotional resonance with the AI-generated Impact Captions, perceiving them as aligned with their own thoughts, experiences, and intentions.
  • Impact Captions influenced participants' attention dynamics, shifting their focus between Danmaku, video content, and the captions themselves.
  • The presence of Impact Captions fostered a heightened sense of community cohesion, belongingness, and security among participants.
  • Participants recognized the societal responsibilities of video platforms utilizing generative AI technologies for content moderation and their potential impact on online behavior.

Main Conclusions:

  • DanModCap's use of Impact Captions offers a novel and effective approach to proactively moderate Danmaku comments and encourage prosocial behavior on VSPs.
  • The integration of cognitive and emotional resonance through Impact Captions significantly contributes to their effectiveness in shaping user perception and behavior.
  • The study highlights the importance of considering the broader societal implications of employing generative AI for content moderation on online platforms.

Significance: This research contributes to the field of human-computer interaction by introducing a novel approach to content moderation that leverages AI and visual design principles to promote positive online interactions.

Limitations and Future Research: The study was limited by the use of pre-selected videos and pre-generated Danmaku comments. Future research should explore DanModCap's effectiveness in real-time, dynamic Danmaku environments with multiple users interacting simultaneously. Further investigation into the long-term effects of Impact Captions on user behavior and community dynamics is also warranted.

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Quotes
"This expression is so powerful and interesting, it is too funny." "I have actually forgotten what this video is for, you know, I think it is fine to listen to the voice-over of the video is all, the Danmaku is much more exciting, so I am mostly going to watch the content of the Danmaku and not pay attention to the video screen because the screen is not that important, I think. This Impact Caption popping up to tell me what the video is about is fine; if it is something I am interested in and I missed it, I will rewind and go back to check it out.” “Initially I was unaware of what was going on with Danmaku, paying attention to see [the video creator] in make-up and explaining, and suddenly noticed what the Impact Captions were saying inside ‘注意言辞,尊重他人(Pay attention to words and respect others)’, and I paused to see what they were fighting about.” "the Impact Captions felt like a like-minded friend, accompanying and interacting with me throughout the video." “there are times when I am afraid to post Danmaku for fear of being cyberbullied, especially by some fans, however, this [Impact Captions] makes me relax my stress, like an alternative to my expression, instead of expressing myself on a public platform, with the feeling of being protected.” “the deployment of Impact Captions carries inherent social responsibility. These captions do more than convey information; they steer Danmaku trends. Positive captions can foster a constructive viewing atmosphere, whereas negative or sarcastic use might deteriorate it. Hence, platforms with such capabilities must exercise discretion in their generative use, considering the broader impact"

Deeper Inquiries

How can DanModCap be adapted to accommodate the cultural nuances and linguistic variations present in diverse global online communities?

Adapting DanModCap for a global audience presents a considerable challenge, demanding a nuanced understanding of cultural sensitivities and linguistic variations. Here's a multi-pronged approach: Multilingual Support: The foundation lies in robust multilingual capabilities. DanModCap needs to be trained on diverse datasets encompassing various languages and dialects. This involves not just translation but also incorporating language-specific LLMs like BLOOM or mBART to accurately capture the nuances of humor, sarcasm, and sentiment in different languages. Cultural Sensitivity Training: Beyond language, understanding cultural context is crucial. DanModCap's AI models should be trained on culturally diverse datasets to recognize and appropriately respond to region-specific humor, slang, and sensitivities. This could involve collaborating with local cultural experts to fine-tune the model's responses and avoid misinterpretations or unintended offense. Customization and User Feedback: Allowing users to customize their experience is key. Users should be able to adjust the tone, style, and frequency of Impact Captions to align with their cultural preferences. Implementing a robust feedback mechanism is essential to capture diverse user perspectives and continuously improve the system's cultural sensitivity. Regional Moderation Teams: Consider establishing regional moderation teams with expertise in local cultures and languages. These teams can oversee the implementation of DanModCap in their respective regions, ensuring the system's responses are culturally appropriate and resonate with the local audience. By adopting these strategies, DanModCap can evolve from a culturally specific tool to a globally inclusive platform that fosters positive online interactions while respecting the richness and diversity of global online communities.

Could the reliance on AI-generated Impact Captions potentially stifle genuine user expression or create an overly sanitized online environment, limiting the diversity of opinions and perspectives?

The use of AI-generated Impact Captions, while intended to promote positivity, does raise valid concerns about potentially stifling genuine user expression and creating an overly sanitized online environment. The Illusion of Consensus: If Impact Captions consistently present a particular viewpoint or silence dissenting opinions, it could create an illusion of consensus where users feel pressured to conform or self-censor. This could lead to a chilling effect, discouraging individuals from expressing unpopular or controversial views for fear of social backlash or algorithmic suppression. Over-Reliance on AI: An over-reliance on AI to dictate acceptable discourse could limit the diversity of opinions and perspectives. Human judgment, with all its complexities and understanding of context, is crucial in navigating the nuances of online communication. Homogenization of Online Culture: A constant stream of AI-generated positivity could lead to the homogenization of online culture, where genuine emotional expression is replaced with a curated and artificial representation of online interaction. This could diminish the authenticity and vibrancy of online communities. To mitigate these risks, it's crucial to strike a balance between moderation and freedom of expression: Transparency and User Control: Be transparent about the use of AI in generating Impact Captions and provide users with greater control over their exposure to them. Allow users to customize the type, frequency, and tone of captions they encounter. Human Oversight and Appeal Mechanisms: Maintain human oversight in the moderation process. Implement clear appeal mechanisms for users who believe their expressions have been unfairly suppressed. Promote Media Literacy: Encourage media literacy among users, helping them critically evaluate the information they encounter online and understand the role of AI in shaping online discourse. By carefully considering these ethical implications and implementing safeguards, DanModCap can strive to foster a positive online environment without compromising the authenticity and diversity of user expression.

What are the ethical considerations of using AI to influence user behavior and shape online discourse, even if the intended outcome is to promote positive interactions?

While using AI like DanModCap to promote positive online interactions seems beneficial, it raises significant ethical concerns: Manipulation and Autonomy: Even with good intentions, using AI to influence behavior raises questions about manipulation. Subtly nudging users towards specific behaviors, even positive ones, can be seen as infringing upon their autonomy and freedom of choice. Users might unknowingly conform to AI-defined norms, limiting their ability to form their own opinions and engage in authentic self-expression. Bias and Fairness: AI models are trained on data, and if this data reflects existing societal biases, the AI can perpetuate and even amplify those biases. This can lead to unfair or discriminatory outcomes, where certain groups or viewpoints are disproportionately silenced or promoted. Ensuring fairness and mitigating bias in AI models is crucial to avoid exacerbating existing inequalities. Transparency and Accountability: The decision-making processes of AI can be opaque, making it difficult to understand why certain actions are taken. This lack of transparency raises concerns about accountability. If an AI system makes a mistake or exhibits bias, it can be challenging to identify the source of the problem and hold the responsible parties accountable. To address these ethical considerations, developers and policymakers need to prioritize: Ethical Frameworks and Guidelines: Develop clear ethical frameworks and guidelines for the development and deployment of AI systems that influence user behavior. These frameworks should address issues of transparency, accountability, bias, and user autonomy. Independent Audits and Oversight: Subject AI systems to regular independent audits to assess their impact on user behavior and ensure they are aligned with ethical guidelines. Establish independent oversight bodies to monitor the development and deployment of AI in online platforms. Public Discourse and Education: Foster open public discourse about the ethical implications of using AI to shape online interactions. Educate users about how these systems work and empower them to make informed decisions about their online engagement. By proactively addressing these ethical considerations, we can harness the potential of AI to promote positive online interactions while safeguarding user autonomy, fairness, and the integrity of online discourse.
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