Grunnleggende konsepter
The authors aim to validate trust questionnaires for AI, comparing the Trust between People and Automation scale (TPA) and the Trust Scale for the AI Context (TAI), highlighting the need for reliable measures in human-AI interactions.
Sammendrag
The study evaluates trust questionnaires TPA and TAI in an online experiment with 1485 participants, emphasizing the importance of distinguishing between trust and distrust in measuring human-AI interactions. Findings suggest a two-factor model for TPA, supporting the psychometric quality of TAI while revealing opportunities to improve TPA.
Key points:
- Importance of trust in human-AI interactions.
- Challenges in operationalizing and measuring trust.
- Validation of TPA and TAI through an online experiment.
- Two-factor model proposed for TPA.
- Recommendations for future research on trust and distrust in AI.
Statistikk
"In a pre-registered online experiment (N = 1485)"
"Results support the psychometric quality of the TAI"
"Participants observed interactions with trustworthy and untrustworthy AI"
"Two distinct constructs: trust and distrust"