Active listening involves nonverbal attending, reflecting key content, and asking open-ended questions to foster understanding and connection in conversations. By giving full attention without speaking, repeating or rephrasing what the other person said, and using open-ended questions, individuals can create a more meaningful exchange with others.
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by Tania Israel lúc ideas.ted.com 10-12-2020
https://ideas.ted.com/how-to-listen-really-listen-to-someone-you-dont-agree-with/Yêu cầu sâu hơn