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Regulating Explainable Artificial Intelligence (XAI) May Harm Consumers and Firms


Concepts de base
Mandating fully transparent XAI may make firms and consumers worse off, revealing a tradeoff between maximizing welfare and receiving explainable AI outputs. Optional XAI regulation can be as good as or even better than mandatory XAI in terms of total welfare, consumer utility, and average XAI level.
Résumé
The paper examines the economic implications of regulating explainable artificial intelligence (XAI) for firms and consumers. It presents a game-theoretic model of a policy-maker, firms in a duopoly competition, and heterogeneous consumers. Key highlights: The common belief that regulating AI by mandating fully transparent XAI leads to greater social welfare is challenged. Mandating fully transparent XAI may actually make firms and consumers worse off. Optional XAI regulation, where firms can choose whether to offer XAI, can be as good as or even better than mandatory XAI in terms of total welfare, consumer utility, and average XAI level. Firms' best strategy in the absence of regulations may be to mirror each other's XAI level while using different XAI methods. The paper introduces the notion of XAI fairness and shows that it is impossible to guarantee XAI fairness. The regulatory and managerial implications of the results are discussed for policy-makers and businesses, respectively.
Stats
Artificial Intelligence (AI) models have seen a surge in adoption, with global spending on AI systems forecasted to jump from $37.5 billion in 2019 to more than $97 billion in 2023. The latest AI methods such as Deep Neural Networks are opaque decision systems, making their decisions difficult to understand. eXplainable AI (XAI) is a class of methods that aim to produce "glass box" models that are explainable to humans while maintaining a high level of prediction accuracy. The Explainable AI Market is predicted to reach $9.5 billion by 2024 with a CAGR of 29.7% from 2019 to 2024.
Citations
"Recent AI algorithms are black box models whose decisions are difficult to interpret." "The common wisdom is that regulating AI by mandating fully transparent XAI leads to greater social welfare." "Surprisingly, we find that under both mandatory and optional XAI, requiring full-explanations may actually make firms and consumers worse off."

Questions plus approfondies

How can the policy-maker ensure that the benefits of XAI are equitably distributed across different consumer segments?

To ensure that the benefits of eXplainable Artificial Intelligence (XAI) are equitably distributed across different consumer segments, the policy-maker can implement several strategies: Accessibility: The policy-maker can mandate that XAI explanations are provided in multiple languages to cater to diverse consumer segments. This ensures that language barriers do not hinder certain groups from accessing and understanding the AI decisions. Transparency: Implementing regulations that require firms to disclose the XAI methods used and the factors considered in decision-making can promote transparency. This transparency allows consumers from all segments to understand how AI decisions are made. Education: The policy-maker can invest in consumer education programs to increase awareness and understanding of XAI among different segments of the population. This can help empower consumers to make informed decisions based on AI outputs. Fairness: Ensuring that XAI systems are free from bias and discrimination is crucial for equitable distribution of benefits. The policy-maker can mandate regular audits of AI systems to detect and mitigate any biases that may impact different consumer segments. By implementing these strategies, the policy-maker can help ensure that the benefits of XAI are equitably distributed across different consumer segments, promoting fairness and inclusivity in AI decision-making processes.

What are the potential unintended consequences of mandating XAI, such as increased costs or reduced innovation, that the policy-maker should consider?

Mandating eXplainable Artificial Intelligence (XAI) can have several unintended consequences that the policy-maker should consider: Increased Costs: Implementing XAI regulations may lead to increased costs for firms, especially small businesses, as they may need to invest in new technologies, training, and compliance measures. These costs could be passed on to consumers, resulting in higher prices for AI-powered products and services. Reduced Innovation: Strict XAI regulations could stifle innovation in AI development. Firms may be hesitant to explore new AI technologies or approaches if they are bound by rigid transparency requirements. This could slow down the pace of innovation in the AI industry. Compliance Burden: Mandating XAI could impose a significant compliance burden on businesses, especially in terms of reporting requirements and documentation. This administrative burden may divert resources away from other areas of business operations and hinder overall efficiency. Standardization: Overly prescriptive XAI regulations could lead to a standardization of AI models and explanations, limiting the diversity and creativity in AI solutions. This could result in a one-size-fits-all approach that may not be suitable for all use cases or industries. Considering these potential unintended consequences, the policy-maker should strive to strike a balance between promoting transparency and accountability in AI systems while also fostering innovation and competitiveness in the AI market.

How might the emergence of advanced XAI techniques that can provide high-quality explanations without compromising model accuracy impact the optimal regulatory approach?

The emergence of advanced eXplainable Artificial Intelligence (XAI) techniques that can provide high-quality explanations without compromising model accuracy can have several implications for the optimal regulatory approach: Flexibility in Regulation: With the availability of advanced XAI techniques, regulators may have more flexibility in setting XAI standards. They can leverage these techniques to ensure that explanations are detailed and accurate while still maintaining the overall performance of AI models. Focus on Outcome: Regulators may shift their focus from mandating specific XAI methods to evaluating the outcomes of AI systems. If advanced XAI techniques can consistently deliver high-quality explanations and unbiased decisions, regulators may prioritize monitoring the impact of AI systems on consumers rather than micromanaging the explanation process. Innovation Encouragement: The presence of advanced XAI techniques may encourage regulators to adopt a more innovation-friendly approach. Instead of imposing rigid rules, regulators may incentivize the adoption of cutting-edge XAI methods that enhance transparency and trust in AI systems. Continuous Evaluation: Regulators may need to continuously evaluate and update regulatory frameworks to keep pace with advancements in XAI technology. This dynamic approach can ensure that regulations remain relevant and effective in promoting ethical AI practices. Overall, the emergence of advanced XAI techniques can influence the regulatory approach by offering new possibilities for achieving transparency and accountability in AI systems while fostering innovation and progress in the field.
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