Core Concepts
Academic libraries in Africa adopted various approaches, including expanding access to electronic resources off-campus, virtual reference services, and circulation and lending services, to facilitate university students' access to library information resources during the COVID-19 pandemic. However, students faced challenges such as limited access to internet services, inadequate electronic library collections, and insufficient digital and information literacy skills.
Abstract
The study examined access to library information resources by university students during the COVID-19 pandemic in Africa. It identified the measures adopted by academic libraries to ensure the smooth delivery of library information resources to students, the digital technological tools used by libraries to facilitate access, and the challenges faced by students in accessing library information resources.
The findings revealed that the majority of academic libraries in Africa adopted remote access to library resources, virtual reference services, circulation and lending services, online user education programs, and research support services to facilitate students' access to library information resources during the pandemic. Academic libraries utilized various digital tools, such as social media, library websites, email, and video conferencing, to support students' access to library resources.
However, the study also identified several challenges faced by university students, including limited access to internet services, inadequate electronic library collections, and insufficient digital and information literacy skills. These challenges hindered students' ability to access library information resources during the COVID-19 pandemic.
The study recommends that academic libraries in Africa invest in ICT infrastructures and expand their electronic resource collections to better support students' access to library information resources during emergencies or disasters. Additionally, efforts should be made to improve digital and information literacy skills among university students to enhance their ability to navigate and utilize library resources in a digital environment.
Stats
"Limited access to internet services is the major challenge faced by students in accessing remote library resources during COVID-19."
"Inadequate library e-resources collection was another challenge faced by university students in accessing library resources during the pandemic."
"Inadequate digital and information literacy skills among students hindered their remote access to library resources during the COVID-19 pandemic."
Quotes
"The closure of libraries and lockdown create a physical barrier between librarians and patrons resulting in increased demand for digital technology tools to facilitate access to library services and resources to avoid total closure and suspension of services."
"Access to the internet and other digital facilities for many university students in African countries is made available on their host university campuses, but limited access to physical library buildings presents a challenge for students to purchase their own gadgets such as laptops and computers to access the online library information resources and other digital services."