Core Concepts
Voters can effectively use a coercion-resistant online voting system with fake credentials, but user error rates remain a usability challenge.
Abstract
The study examines whether ordinary voters find a coercion-resistant online voting system with fake credentials to be usable and trustworthy. The key findings are:
22% of participants reported personal experience with or knowledge of voter coercion or vote-buying incidents, highlighting the importance of the coercion problem.
Participants generally view the coercion-resistant online voting system as trustworthy, with trust levels approaching those of in-person voting with hand-marked paper ballots.
96% of participants exposed to fake credentials understood their purpose, and 53% reported they would create fake credentials in a real-world scenario.
87% of participants successfully created their credentials without assistance, and 83% both created and properly used their credentials.
10% of participants mistakenly voted with a fake credential, indicating that user error rates remain an important usability challenge.
Participants gave the system a System Usability Scale score of 70.4, slightly above the industry average of 68.
The study suggests that coercion-resistant online voting with fake credentials is a promising approach, but further work is needed to address usability issues and user errors.
Stats
"22% of participants reported personal experience with or knowledge of voter coercion or vote-buying incidents."
"96% of participants exposed to fake credentials understood their purpose."
"53% of participants reported they would create fake credentials in a real-world scenario."
"87% of participants successfully created their credentials without assistance."
"83% of participants both created and properly used their credentials."
"10% of participants mistakenly voted with a fake credential."
"Participants gave the system a System Usability Scale score of 70.4."
Quotes
"22% of participants reported personal experience with or knowledge of voter coercion or vote-buying incidents."
"96% of participants exposed to fake credentials understood their purpose."
"53% of participants reported they would create fake credentials in a real-world scenario."