Core Concepts
The author argues that patient confusion in navigating the US health system leads to higher costs and poorer health outcomes, highlighting the need for better understanding and advocacy.
Abstract
Patients in the US face significant challenges due to confusion surrounding insurance plans, medical bills, and treatment costs. Many Americans struggle to afford healthcare, leading to delayed care and sacrifices in other areas of life. The lack of awareness about available assistance programs and options for reducing medical bills contributes to financial burdens on patients. Complexity within the healthcare system hinders access, affordability, and overall well-being for many individuals.
Stats
About 7 in 10 people say they have received a medical bill they could not afford.
Nearly two-thirds of US patients are unsure how much their insurance plan would cover after treatment.
Only 3 in 10 Americans have fought or appealed a medical bill they received.
Nearly half of the people surveyed were not aware of financial assistance programs offered by hospitals or physician practices.
Quotes
"Complexity is [an] underappreciated problem that hinders access and affordability." - Larry Levitt and Drew Altman