The author, a 27-year-old emergency medical services (EMS) worker, shares their experiences and insights from working in an inner-city ambulance service in Trenton, New Jersey.
The author highlights the high volume of emergencies they respond to daily, with around 60 calls split between two ambulances at any given time. This fast-paced, high-stress environment requires the author to confront and navigate various challenging situations.
Despite not having grown up in the inner-city environment, the author has learned valuable lessons about confrontation through their work. They emphasize that their role is not to be in a "gang" or engage in "drugs and gun violence," but rather to provide critical medical care to the community.
The author's experiences have taught them the importance of maintaining composure, de-escalating tensions, and focusing on the core mission of saving lives, even in the face of confrontation. They have developed strategies to effectively communicate with patients and bystanders, diffuse volatile situations, and ensure the safety of both the medical team and those they serve.
The author's insights underscore the unique challenges and demands faced by emergency medical professionals working in inner-city settings, where they must balance providing compassionate care with navigating complex social and security issues.
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by Tim Fong Lit... at medium.com 06-11-2024
https://medium.com/age-of-empathy/what-inner-city-healthcare-has-taught-me-about-confrontation-fa01b2b23125Deeper Inquiries