Core Concepts
Showing understanding and compassion towards an Amazon delivery driver who was forced to urinate on the job due to the demanding work environment.
Abstract
The author, Jackie Schuld, recounts an encounter with an Amazon delivery driver who was caught urinating on the back of the author's apartment building. Instead of reacting negatively, the author expresses empathy and understanding towards the driver's situation.
The author acknowledges that the driver was likely startled and apologetic, and recognizes that the demanding nature of Amazon's work environment likely led the driver to resort to this action out of necessity. The author reflects on having heard similar stories from Amazon warehouse workers in the past, and understands the high-pressure and unforgiving nature of the company's operations.
Rather than reporting the incident or leaving a negative review, the author chooses to have a compassionate response, recognizing that the driver is a young person facing challenging work conditions. The author's core message is one of understanding and empathy towards the struggles faced by Amazon's frontline workers.
Quotes
"I felt so bad for you. You are so young. I know Amazon is a relentless, demanding company."
"Your job as a driver can't be much better. It must leave you so little time that you feel your best option is to pee…"