Core Concepts
Mixed reality systems have the potential to transform everyday computing, but require careful design to address user preferences and challenges.
Abstract
This research presents a proof-of-concept mixed reality application platform developed to investigate user needs and expectations. The study involved an extensive user study with 1,052 participants, including diary studies and interviews, to gain insights into user experiences.
The key findings include:
Users expressed a clear preference for alternative 3D interactions along with the continued use of 2D interfaces, rather than directly porting current user flows into 3D environments.
Participants faced challenges with the stability of displaying virtual elements, integration with non-AR/VR workflows, and the lack of established mental models for using mixed reality in everyday life.
Users sought more immersive content, personalization options, and tools for content generation to enhance the mixed reality experience.
Participants expected the system to adapt its behavior based on their context, provide natural user interfaces, and offer flexibility in switching between 2D and 3D interactions.
The study provides valuable insights for understanding user preferences and interactions in mixed reality systems, and proposes design recommendations to facilitate the mass adoption of MR, including a focus on developing "mixed reality actions" instead of traditional applications, seamless transitions between 2D and 3D interfaces, and the implementation of a context-aware dynamic user interface.
Stats
87% of testers showed curiosity in the "add content" button, indicating a strong desire for content creation and contribution within the mixed reality environment.
More than half of users participated in the available interactive games, while a little over a third engaged with the virtual shopping experience.
A notable portion of users interacted with the personalized virtual home portal for customization purposes, while a smaller fraction made use of the social features.
A significant number of users utilized the interactive 3D Cork Boards as practical tools for collaboration and office-related tasks.
Quotes
"The problem is that none of my daily workflow applications are compatible with it."
"There was no more virtual goods to decorate my room".
"I wish I could bring my statutes to my portal".