Core Concepts
Academic libraries in Africa adopted various approaches to facilitate access to library information resources for university students following the sudden closure of university campuses due to the COVID-19 pandemic.
Abstract
This study analyzed the literature to ascertain the types of information services that were provided by academic libraries to their students during the outbreak of the COVID-19 pandemic in Africa. Specifically, the study focused on identifying the measures adopted by academic libraries to ensure the smooth delivery of library information resources to patrons, particularly students, and the technological tools employed by libraries to facilitate access to library information resources. The study also investigated the challenges faced by university students in accessing library information resources amidst the global pandemic.
The findings reveal that during the COVID-19 pandemic, many academic libraries in Africa adopted different approaches to facilitate access to library information resources by university students. These included expanding access to electronic resources, offering virtual reference services, and enhancing circulation and lending services. To support access to various library services and information resources, academic libraries in Africa used various digital technological tools like social media, library websites, email, and videoconferencing.
Moreover, the study revealed that limited access to internet services and ICT devices, as well as inadequate digital and information literacy, were the major challenges faced by many university students in accessing library resources during the pandemic. This study recommends investment in ICT infrastructures and expanding electronic resource collections, which are vital resources in the digital era.
Stats
The COVID-19 pandemic forced academic libraries in Africa to close their physical locations.
Many academic libraries in Africa adopted different approaches to facilitate access to library information resources by university students during the COVID-19 pandemic.
Academic libraries in Africa used various digital technological tools like social media, library websites, email, and videoconferencing to support access to different library services and information resources.
Limited access to internet services and ICT devices, as well as inadequate digital and information literacy, were the major challenges faced by many university students in accessing library resources during the pandemic.
Quotes
"The COVID-19 pandemic serves as a wake-up call to academic libraries in Africa to assess the way they can continue providing services to users including patrons during the time when physical libraries are inaccessible."
"Patrons expect the library to offer information services through digital communication technologies."
"Even during the pandemic, some libraries could provide access to digital content without physically visiting the library building."