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Evaluating Large Language Models in Multi-Turn Interaction with Tools and Language Feedback


Core Concepts
Large language models benefit from tools and natural language feedback in multi-turn interactions, but supervised instruction fine-tuning and reinforcement learning from human feedback can hinder their performance.
Abstract
The content introduces MINT, a benchmark for evaluating large language models (LLMs) in multi-turn interactions using tools and natural language feedback. It highlights the importance of nuanced interactions between users, LLMs, and external tools, emphasizing the discrepancies between research benchmarks and real-world use cases. The analysis of 20 LLMs reveals performance gains with tools and feedback, challenges assumptions about single-turn vs. multi-turn performance, and identifies negative impacts of certain training techniques on multi-turn capabilities. The evaluation framework includes diverse datasets repurposed for efficient evaluation, showcasing intriguing findings across reasoning, coding, and decision-making tasks. Open-source LLMs generally lag behind closed-source models in multi-turn interaction performance despite benefiting from tools and feedback. The study also uncovers unexpected artifacts affecting model performance in specific scenarios. Overall, MINT aims to track progress and incentivize research to enhance LLMs' capabilities in multi-turn interactions for real-world applications.
Stats
Performance gains (absolute) of 1–8% for each turn of tool use. Performance gains (absolute) of 2–17% with natural language feedback. Supervised instruction-finetuning (SIFT) hurts Codellama-34B’s multi-turn performance by 11.1%. Reinforcement learning from human feedback (RLHF) negatively affects LLaMA-2-70B by 8.7%.
Quotes
"LLMs generally benefit from tools and language feedback in multi-turn interactions." "Better single-turn performance does not guarantee better multi-turn performance." "SIFT and RLHF training techniques can hurt LLMs' capabilities in multi-turn settings."

Key Insights Distilled From

by Xingyao Wang... at arxiv.org 03-13-2024

https://arxiv.org/pdf/2309.10691.pdf
MINT

Deeper Inquiries

How can the findings of this study be applied to improve real-world applications involving large language models

The findings of this study can be applied to improve real-world applications involving large language models by enhancing their multi-turn interaction capabilities. By evaluating LLMs' performance with tools and natural language feedback, developers can identify areas for improvement in tasks that require iterative interactions with users or external resources. This evaluation framework can help optimize LLMs for scenarios where complex problem-solving or decision-making processes involve multiple rounds of communication and tool utilization. By understanding how LLMs benefit from tools and feedback, developers can tailor these models to excel in real-world applications that demand adaptive responses based on user input and external information.

What are potential counterarguments to the effectiveness of using tools and natural language feedback in evaluating LLMs

Counterarguments to the effectiveness of using tools and natural language feedback in evaluating LLMs may include concerns about the generalizability of the results across different types of tasks or datasets. Critics might argue that certain tasks may not fully represent the complexity of real-world applications, leading to potential biases in evaluating LLM performance. Additionally, there could be challenges in simulating human-like natural language feedback accurately, raising questions about the reliability and validity of using GPT-4 as a proxy for human feedback. Skeptics may also question whether improvements seen with tools and feedback translate directly into enhanced performance in practical settings without further validation through real-world testing.

How might the ability to provide useful feedback differ among various types of large language models

The ability to provide useful feedback among various types of large language models could differ based on factors such as model architecture, training data diversity, fine-tuning techniques, and task-specific requirements. For instance: Base Models: Pre-trained base models may have a foundational understanding but limited adaptability to specific contexts. Supervised Instruction Fine-Tuned (SIFT) Models: These models trained on task-specific instructions may excel at providing targeted guidance but could struggle with broader context comprehension. Reinforcement Learning from Human Feedback (RLHF) Models: RLHF-trained models might exhibit adaptive behavior based on received feedback but could face challenges when dealing with diverse or conflicting inputs. Understanding these differences is crucial for selecting the most suitable type of large language model for specific applications requiring effective provision of relevant and actionable feedback.
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