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The Impact of Committees on Decision-Making in Organizations


Core Concepts
Committees can hinder decision-making efficiency and accountability, leading to suboptimal outcomes.
Abstract

In organizations, the tendency to form committees when leaders avoid making tough decisions is common. This practice often results in delays and inefficiencies. An example is the City of Chicago creating a large committee to attract Amazon, despite Jeff Bezos' aversion to committees. Blaming committees for failures allows leaders to evade accountability. While committees have their uses, decisions are typically faster and more cost-effective when made by those closest to the issue. Embracing quick decision-making and taking ownership can lead to increased productivity, even if mistakes are made along the way. The author suggests that instead of forming committees for trivial matters, decisions could be made by chance, as advocated by Seth Godin.

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Stats
The City of Chicago created a 600-person committee to attract Amazon. Committee decisions can lead to projects taking three times longer and costing five times more.
Quotes
"Hi, we’re here to take your project to places you didn’t imagine. With us on board, your project will now take three times as long. It will cost five times as much.And we will compromise the art and the vision out of it, we will make it reasonable and safe and boring."

Deeper Inquiries

Have committees become a crutch for decision-makers in avoiding responsibility?

Committees can indeed become a crutch for decision-makers in avoiding responsibility. When difficult decisions need to be made, leaders may opt to delegate the responsibility to a committee rather than taking ownership themselves. This allows them to distance themselves from any potential negative outcomes and shift the blame onto the committee if things go wrong. The anonymity of committees makes it challenging to hold individuals accountable, further enabling this behavior. In the context provided, forming multiple committees within an organization or city government can create layers of bureaucracy that dilute accountability and hinder effective decision-making.

Is there a balance between utilizing committees for input and maintaining individual decision-making authority?

There should be a balance between utilizing committees for input and maintaining individual decision-making authority within organizations. Committees can provide valuable insights, diverse perspectives, and expertise that an individual decision-maker may not possess. However, relying solely on committees for all decisions can lead to inefficiencies, delays, and diluted accountability as discussed earlier. It is essential for leaders to leverage the strengths of both approaches by using committees for gathering input, brainstorming ideas, and fostering collaboration while ultimately retaining the authority to make final decisions when necessary.

How can organizations foster a culture that values both collaboration through committees and decisive action by individuals?

Organizations can foster a culture that values both collaboration through committees and decisive action by individuals by implementing several strategies: Clearly define roles: Establish clear guidelines on when decisions should involve committee input versus being made individually. Empower employees: Encourage employees at all levels to take ownership of their decisions while also promoting teamwork through collaborative efforts. Training & development: Provide training on effective decision-making processes, communication skills, conflict resolution techniques within teams. Transparent communication: Foster open communication channels where feedback is encouraged regardless of hierarchy or position. Recognize achievements: Acknowledge successful outcomes resulting from both collaborative efforts via committees as well as individual initiatives. By creating an environment where collaboration is valued but decisive action is also recognized and rewarded appropriately, organizations can strike a balance that maximizes efficiency while ensuring accountability in decision-making processes.
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