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How Managers Can Prepare for High Performers Leaving


Core Concepts
Managers should proactively prepare for high performers to leave, embracing the philosophy of giving away their people for long-term benefits.
Abstract
Managers must be ready for high performers to depart, as it can benefit both the individual and the organization. Clarissa Shen advocates for a culture where managers actively support their team members' career growth, even if it means they leave. By fostering an environment that encourages challenges and new opportunities, managers can build stronger teams and enhance their own reputations. The key lies in open communication about aspirations, advocating for team members, and creating a culture of continuous growth.
Stats
"Shen knows that all startups have their fair share of growing pains." "Shen argues that managers will actually be better off when high performers leave." "A high performer leaving can help manage expectations for everyone on a team." "Enabling people to have their own ambitions is good politics." "Great talent coming from your startup signals innovation and wealth creation." "Founders need to codify the culture around career growth at the company."
Quotes
"People with institutional knowledge in different areas strengthen the bridges between disparate functions." - Clarissa Shen "Giving away people is giving away power in some cases." - Clarissa Shen "Embrace the fact that you’re not always going to be a flat organization." - Clarissa Shen

Deeper Inquiries

How can managers balance supporting team members' growth while ensuring operational continuity?

Managers can balance supporting team members' growth while ensuring operational continuity by implementing a structured approach to professional development. This includes setting aside dedicated time for career growth conversations, such as making every fourth 1:1 meeting focused on discussing the employee's aspirations and opportunities for advancement. By creating a regular cadence for these discussions, managers can show their commitment to their team members' growth while also maintaining operational efficiency. Additionally, managers should avoid boxing employees into specific roles and encourage them to take on new challenges outside their comfort zones. This helps in expanding their skill sets and preparing them for future roles within the organization. By investing in executive coaching for people managers, companies can equip leaders with the necessary skills to support their team members' growth effectively without compromising operational stability.

What are potential drawbacks of constantly encouraging employees to seek new challenges?

While encouraging employees to seek new challenges is beneficial for personal and professional growth, there are potential drawbacks that need to be considered. One drawback is the risk of high turnover rates as employees may feel compelled to leave the organization in search of greater opportunities elsewhere. Constantly pushing individuals out of their comfort zones without adequate support or recognition can lead to burnout and disengagement among staff. Moreover, focusing solely on seeking new challenges may result in neglecting current responsibilities or projects, impacting productivity and overall performance. Employees might become overwhelmed by continuously taking on unfamiliar tasks or roles, leading to decreased job satisfaction and morale within the team. It's essential for managers to strike a balance between encouraging employees to pursue new challenges and ensuring they have the necessary resources and support systems in place to succeed in those endeavors without jeopardizing their well-being or commitment to the organization.

How does fostering a culture of giving away people impact employee loyalty?

Fostering a culture of giving away people can have both positive and negative impacts on employee loyalty within an organization. On one hand, actively promoting internal mobility and advocating for employees' career progression demonstrates a commitment from leadership towards individual development, which can enhance employee engagement and loyalty. When employees see that their managers are invested in helping them grow professionally even if it means leaving the current team or company, they are more likely to feel valued and supported. However, there is also a risk that constantly "giving away" high performers may create feelings of instability or insecurity among remaining staff members. If employees perceive that there is limited opportunity for long-term career advancement within the organization due to frequent departures of top talent, it could lead to decreased morale and higher turnover rates. To mitigate this potential impact on loyalty, it's crucial for leaders to communicate transparently about career pathways within the company, provide ongoing support during transitions or role changes, recognize achievements even when individuals move on from their current positions, and foster a culture where continuous learning and development are celebrated regardless of whether it leads internally or externally.
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