The article explores the feelings of uncertainty and malaise that have emerged in the workplace since the onset of the COVID-19 pandemic. The author argues that the "new normal" is characterized by chaos, demoralization, and a sense of the unknown, which has led to exhaustion and a lack of confidence among employees and leaders.
The author suggests that the traditional expectation of leaders to have all the answers is no longer realistic in the current environment. Instead, the author proposes a hypothesis-driven approach, where leaders acknowledge their uncertainty and work collaboratively with their teams to explore solutions and navigate the challenges.
The article draws a parallel to the play "Doubt," where the audience is left with unanswerable questions, and argues that this state of uncertainty can be a catalyst for growth and learning. The author encourages leaders to release themselves from "anachronistic expectations" and embrace a more transparent and collaborative approach, where they work together with their teams to discover the answers.
The article also emphasizes the importance of understanding the changing expectations of younger generations, who are more interested in transparency and involvement in company operations. The author suggests that this is an opportune time to involve employees in the process of proving hypotheses and finding solutions.
Finally, the article provides a historical perspective, noting that significant technological advancements, such as the Gutenberg Press, took centuries to fully develop. The author encourages leaders to have patience and recognize that the current era of life and work is still in its early stages, with much more to be learned.
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by Jessica Zwaa... at jessicamayzwaan.medium.c... 05-03-2024
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