The complexity of cloud-based software systems has led to incident management becoming crucial. Automation through LLM-based agents shows potential for significant time savings and improved accuracy in root cause analysis. Researchers conducted a thorough evaluation of ReAct agents equipped with retrieval tools, demonstrating competitive performance with strong baselines. Incorporating discussions from historical incident reports did not yield significant improvements, highlighting challenges in adapting LLMs for RCA tasks.
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by Devjeet Roy,... alle arxiv.org 03-08-2024
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