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The Negative Impact of Mobile-First Web Design on Desktop Usability


核心概念
Mobile-first web design trends, such as minimalism and large imagery, lead to content dispersion on desktops, causing usability issues like increased cognitive load and interaction costs.
要約

Mobile-first web design has become popular, but when these designs render on desktops, the content can appear overly large and stretched out. This content dispersion trend results in long pages with low information density, leading to usability issues like increased cognitive load and frustration. The study conducted qualitative usability tests to analyze the impact of dispersed content on user experience. Content dispersion increases interaction costs by requiring more scrolling and using mobile-specific design elements that frustrate desktop users. It also makes it harder for users to build a conceptual model of the page's content and decreases trustworthiness due to hidden or hard-to-access information. However, there are instances where content dispersion can have positive effects by highlighting important information within viewports.

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統計
Over 55% of worldwide web traffic comes from mobile devices. 13 qualitative usability tests were conducted. Long pages increase interaction costs by requiring more scrolling. Accordions used in mobile-specific design patterns can increase interaction costs on desktops. Dispersed content leads to increased cognitive load for users.
引用
"Like for this part here with the details: I had to click on here if I wanted to read the information." "I prefer this page (the condensed version). It’s less number of clicks. All the information is right there." "I have all the information together on the screen."

抽出されたキーインサイト

by Kim Salazar 場所 www.nngroup.com 02-26-2024

https://www.nngroup.com/articles/content-dispersion/
The Negative Impact of Mobile-First Web Design on Desktop

深掘り質問

How can designers balance mobile-first design trends with desktop usability?

Designers can balance mobile-first design trends with desktop usability by carefully considering how the design elements will translate across different screen sizes. They should evaluate how the designs render on desktop devices to ensure that important content is not overly stretched out or dispersed. Prioritizing scannability on desktop and keeping critical, related content grouped together in the same viewport can help improve the user experience. Designers should also assess the value added by large images and determine if their inclusion justifies any dispersion they may cause on desktop screens. Limiting the use of mobile-specific interactions like accordions on desktop and opting for adaptive designs that display content in a more desktop-friendly manner can further enhance usability.

What are potential drawbacks of prioritizing large images in web design?

Prioritizing large images in web design can lead to several drawbacks. Firstly, it may result in content dispersion, where text-based information becomes fragmented across viewports due to the prominence of oversized images. This dispersion makes it harder for users to consume and understand information, increasing cognitive load and interaction costs. Additionally, using decorative or filler images that do not add informational value can exacerbate this issue without providing any benefits to users. Large images may also contribute to longer page lengths, requiring more scrolling from users and making it challenging for them to find specific information quickly. Moreover, when excessive emphasis is placed on visuals over textual content, essential details about products or services might be overshadowed or overlooked by users.

How does content dispersion impact user trust in a website?

Content dispersion negatively impacts user trust in a website by creating an impression of less accessible or hidden information. When crucial content is spread out over multiple viewports due to excessive stretching caused by dispersed design elements like large imagery and minimalist layouts, users may perceive that the company is withholding valuable details intentionally. This perception of opacity or lack of transparency diminishes trustworthiness as users feel uncertain about whether they have accessed all relevant information easily.
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