핵심 개념
Using emojis in GitHub issues can significantly increase developer participation and accelerate issue resolution.
초록
This study examines the causal effect of emoji usage on developer participation and issue resolution in the GitHub platform. The researchers collected a dataset of over 200,000 GitHub issues, including 14,686 issues that contained emojis. They applied propensity score matching to estimate the causal effect of emojis, controlling for confounding factors such as issue content, repository, and author information.
The key findings are:
Developer Participation:
Issues with emojis are 4.1% more likely to receive comments.
Issues with emojis receive 0.118 more comments on average.
Issues with emojis attract 0.113 more unique commenting users.
Issue Resolution:
Issues with emojis are 3.3-3.8% more likely to be closed within 30-180 days.
Issues with emojis are resolved 1.751 days faster on average.
The researchers also found heterogeneous effects of emojis across different issue types. Emojis have a stronger positive impact on participation and resolution for bug and question issues, while they mainly increase participation for feature request issues.
The results suggest that emojis serve as social signals that can reduce information asymmetry and promote more effective communication in the developer community. The findings provide design implications on how to facilitate interactions and broaden developer participation in virtual workspaces.
통계
Issues with emojis are 4.1% more likely to receive comments.
Issues with emojis receive 0.118 more comments on average.
Issues with emojis attract 0.113 more unique commenting users.
Issues with emojis are 3.3-3.8% more likely to be closed within 30-180 days.
Issues with emojis are resolved 1.751 days faster on average.
인용구
"Using emojis in GitHub issues can significantly increase developer participation and accelerate issue resolution."
"Emojis serve as social signals that can reduce information asymmetry and promote more effective communication in the developer community."