Exploring Bodily Sensations and Emotional Experiences in Old and New Elevators

แนวคิดหลัก

The core message of this study is to examine the relationship between the bodily sensations of elevator users and their expressed emotions, as well as to investigate whether gender differences influence this connection.

บทคัดย่อ

This study aimed to explore the bodily sensations and emotional experiences of users in two contrasting elevators - an old, relatively unreliable elevator and a newly renovated one. The researchers used a combination of methods, including having participants identify their bodily sensations on a silhouette and complete semantic differential scales, to capture the users' experiences.
The key findings include:

Participants reported a range of emotional constructs in response to the old elevator, including positive and negative arousal, negative temporal experiences, and neutral/passive states. The new elevator elicited more positively aroused and passively positive emotions.

Analysis of the bodily sensation silhouettes showed that the head was the most commonly affected area, with a mix of positive and negative sensations. Negative and aroused sensations tended to be concentrated in the lower body for the old elevator, while the new elevator was associated with more positive and passive sensations.

Semantic differential results indicated that the old elevator was experienced as more unstable, uncomfortable and insecure, while the new elevator was perceived as smoother, more stable, secure and comfortable.

Gender differences were observed, with female participants tending to express stronger contrasts between the elevators, while male participants were more neutral in their evaluations.
Overall, the study provides insights into the complex relationship between bodily sensations, emotions and user experience in the context of elevator travel. The findings suggest that the physical design and reliability of the elevator can significantly impact users' physiological and psychological responses.

สถิติ

Elevator travel is an entirely embodied transaction, in which users' bodies and psyches are subject to numerous physical and social factors.
Conscious experience occurs when the normality of systems, processes and other phenomena is interrupted.
There are gender differences in mirror neuron activity, which may influence empathy and the ability to gauge others' emotional and physical experiences.

คำพูด

"Elevator usage is an entirely embodied transaction, in which a user (traveller), requests the elevator traditionally by pressing the elevator hall call button (recently also by alternative methods such as apps, and foyer-based destination controls), enters, and controls the elevator's destination by pushing a numbered button."
"Conscious experience occurs when the normality of systems, processes and other phenomena is interrupted (Chalmers 2004; Peirce 2009)."
"One major finding in the field of neuroscience has been that of the differences in mirror neuron activity between men and women. Mirror neuron activity, shown through mu suppressions, or suppressions in the ventral premotor cortex has been connected with the brain mirroring the physical and emotional activities of other people (Gaag, Minderaa & Keysers 2007)."

ข้อมูลเชิงลึกที่สำคัญจาก

Agora Elevator Bodily Sensation Study -- a report

by Rebekah Rous... ที่ arxiv.org 04-05-2024

https://arxiv.org/pdf/2404.03356.pdf

สอบถามเพิ่มเติม

How might the findings of this study be applied to improve the design and user experience of elevators in different contexts, such as commercial buildings, hospitals, or residential complexes?

The findings of this study provide valuable insights into how users perceive and experience different aspects of elevator design and functionality. By understanding the bodily sensations and emotional responses of users in relation to elevator characteristics, designers can tailor the design of elevators to enhance user experience. For example, if users consistently associate a certain design element with feelings of safety and comfort, such as spaciousness or calming aesthetics, designers can prioritize these aspects in the design of elevators across various contexts. In commercial buildings, creating a sense of spaciousness and reliability can help reduce user stress and anxiety, leading to a more positive experience. In hospitals, where users may be more sensitive to factors like safety and reliability, incorporating elements that evoke feelings of security and trust can improve the overall experience. In residential complexes, focusing on aspects that promote relaxation and comfort can enhance the daily experience of residents using the elevators.

What other factors, beyond physical design and reliability, might influence the bodily sensations and emotional experiences of elevator users, and how could these be investigated?

Beyond physical design and reliability, several other factors can influence the bodily sensations and emotional experiences of elevator users. Factors such as lighting, temperature, sound, and even the behavior of other passengers can impact how users feel during elevator rides. Investigating these factors could involve conducting studies that analyze the effects of different lighting conditions on user comfort, the impact of temperature control on stress levels, the role of ambient sounds in creating a calming environment, and the influence of social interactions on overall user experience. By conducting surveys, interviews, and observational studies, researchers can gather data on how these factors contribute to user experiences and use this information to inform the design of elevators that prioritize user well-being and comfort.

Given the gender differences observed in this study, how could the insights be leveraged to create more inclusive and accessible elevator experiences for diverse user groups?

The gender differences observed in the study highlight the importance of considering diverse user groups in the design of elevator experiences. To create more inclusive and accessible elevator experiences, designers can take into account the varying preferences and sensitivities of different genders. For example, if women tend to prioritize feelings of safety and comfort in elevator experiences, designers can focus on incorporating elements that promote these feelings, such as well-lit and spacious interiors, clear signage, and reliable operation. On the other hand, if men are more responsive to factors like efficiency and functionality, designers can emphasize features that enhance the speed and performance of elevators. By tailoring elevator design to cater to the preferences and needs of diverse user groups, designers can create more inclusive and welcoming environments that prioritize user comfort and satisfaction.