แนวคิดหลัก
The author introduces the "UX 3.0" paradigm framework to address the challenges of designing human-centered AI systems in the intelligence era, emphasizing the need for a systematic approach and methodological support.
บทคัดย่อ
The content discusses the evolution of UX practice into the intelligence era, highlighting the need for a new paradigm to guide UX design for human-centered AI systems. It introduces four emerging experiences within the "UX 3.0" framework: ecosystem-based experience, innovation-enabled experience, AI-enabled experience, and human-AI interaction-based experience. The paper emphasizes the importance of enhancing existing UX practices to meet the demands of intelligent technology and proposes future work directions to implement the "UX 3.0" paradigm effectively.
Over three decades, UX practice has evolved through different technological eras, leading to distinct UX paradigms across stages like exploring, growing, and maturing. The emergence of AI technology in the intelligence era has brought new challenges and opportunities for UX professionals. The proposed "UX 3.0" paradigm aims to provide a systematic approach to enhance UX methodology for developing human-centered AI products.
The framework defines key categories such as ecosystem-based experience that extend beyond traditional UI interactions to encompass entire product life cycles and technological ecosystems. It also addresses innovation-enabled experiences that focus on user needs and usage scenarios driven by innovative design thinking. Additionally, AI-enabled experiences leverage artificial intelligence technologies to enhance user research, UI design, validation processes, and real-time user experiences.
Moreover, human-AI interaction-based experiences explore evolving machine behaviors, explainable AI designs, collaborative interfaces between humans and machines, intelligent UI interactions, and ethical considerations in designing intelligent systems. The content concludes by outlining future work areas including talent development in UX professionals and interdisciplinary collaboration to optimize intelligent product development processes.
สถิติ
Over three decades of UX practice evolution.
Four emerging experiences within the "UX 3.0" framework.
Key characteristics of each stage of UX practice.
Challenges posed by AI technology in UX design.
Proposed conceptual framework for implementing the "UX 3.0" paradigm.
คำพูด
"The 'UX 3.0' paradigm helps enhance existing UX practice."
"The effective application of 'UX 3.0' depends on integrating it into product development processes."
"The emergence of AI technology poses new challenges but also provides opportunities for advancing UX paradigms."