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Design Investigation on Help-Seeking Urban Robots: Strategies and Incentives


Temel Kavramlar
The author explores how urban robots can prompt bystanders for assistance, emphasizing non-verbal strategies and factors shaping assistive behaviors. Design considerations include expressiveness, social categories alignment, and curating incentives.
Özet

The study investigates how urban robots seek help from bystanders through non-verbal cues and emotional displays. Factors influencing bystander assistance include preconceptions of agent autonomy and unfamiliarity with robotic technology. Design considerations focus on expressiveness, social categories alignment, and curating incentives.

The research highlights the importance of aligning robot behaviors with perceived social categories for effective human-agent collaboration in public spaces. It also emphasizes the need for appropriate incentives to motivate bystanders to assist robots in real-world scenarios.

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İstatistikler
Participants offered help in 7 out of 9 sessions. Material rewards suggested as an incentive by 2 participants. Empathy emerged as a motivator for offering assistance. Playful engagement proposed as an incentive by 2 participants.
Alıntılar
"Robots should exhibit qualities reminiscent of confidence over neediness." "Intrinsic motivation plays a compelling role in promoting bystanders to assist the robot."

Önemli Bilgiler Şuradan Elde Edildi

by Xinyan Yu,Ma... : arxiv.org 03-12-2024

https://arxiv.org/pdf/2403.06774.pdf
From Agent Autonomy to Casual Collaboration

Daha Derin Sorular

How can design strategies effectively align robot behaviors with perceived social categories?

Design strategies can effectively align robot behaviors with perceived social categories by considering the expectations and norms associated with those categories. This involves understanding how humans categorize robots based on their roles or functions in society, such as service providers or professional workers. By designing robots that embody characteristics consistent with these social categories, such as confidence for a service provider or professionalism for a worker, designers can ensure that the robot's behavior aligns with human expectations. Additionally, incorporating visual cues and non-verbal communication methods that reflect these social categories can further enhance the alignment between robot behaviors and perceived roles.

How can playful engagement be balanced with ethical concerns in human-agent interactions?

Balancing playful engagement with ethical concerns in human-agent interactions requires careful consideration of the potential impact of playfulness on user experience and outcomes. Playful engagement can enhance user interaction and enjoyment but must be implemented responsibly to avoid unintended consequences or ethical dilemmas. Designers should assess the appropriateness of playful elements within specific contexts, ensuring they do not trivialize serious tasks or compromise safety. Transparency about the purpose of playfulness, clear boundaries, and mechanisms for opting out are essential to maintain ethical standards while incorporating engaging elements into human-agent interactions.

What ethical considerations arise when incentivizing casual collaborations between agents and bystanders?

When incentivizing casual collaborations between agents and bystanders, several ethical considerations come into play: Fairness: Ensuring that incentives are distributed fairly among participants without creating disparities or favoritism. Autonomy: Respecting individuals' autonomy by allowing them to choose whether to participate in collaborations without feeling coerced by incentives. Transparency: Clearly communicating the terms of incentives to all parties involved to prevent misunderstandings or manipulation. Privacy: Safeguarding personal data shared during collaborative activities if incentives involve information exchange. Integrity: Upholding integrity in interactions by avoiding deceptive practices or misleading representations related to incentives. By addressing these ethical considerations thoughtfully, designers can create incentive structures that promote positive collaborations while upholding moral principles and respecting participants' rights and well-being.
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