The article discusses how users' prior experiences with products can influence their expectations and perceptions when using new products, particularly when transitioning between different platforms or environments.
The author uses the example of a Mac user having to use Windows, or vice versa, and the challenges they may face due to differences in user interface, workflows, and overall user experience. Many habits and skills do not transfer seamlessly from one environment to the other, leading to a potentially frustrating experience for the user.
The article highlights the importance of understanding and measuring skill transfer in user research, as it can provide valuable insights into how users' past experiences shape their interactions with new products. By considering these factors, product designers can better anticipate user needs and pain points, and create more intuitive and seamless user experiences.
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by Lawton Pybus о uxplanet.org 03-26-2024
https://uxplanet.org/how-past-product-experiences-shape-your-ux-be8081392a0fГлибші Запити