Terms of Service

1.1 Your use of the Linnk apps, website (https://linnk.ai), and any Linnk products (including Linnk mobile apps and browser extensions), software, data feeds, and services (collectively, the "Service") is subject to a legal agreement between you and Linnk, Inc. (referred to herein as "we," "us," "our," or "Linnk").

1.2 Your legal agreement with Linnk is made up of (A) the terms and conditions set out in this document and (B) Linnk's Privacy Policy (https://linnk.ai/privacy) (collectively, the "Terms").

1.3 The Terms form a legally binding agreement between you and Linnk in relation to your use of the Service. It is important that you take the time to read them carefully.

1.4 The Terms apply to all users of the Service, including users who are also contributors of Content. "Content" means the materials you submit to or create through the Service, including: (a) web pages, URLs, and associated metadata (such as titles) that you save to your Linnk library; (b) files you upload for processing (such as documents, images, or audio for translation, summarization, or transcription); and (c) outputs the Service generates at your request (such as translations, summaries, or transcripts).

2.1 In order to use the Service, you must first agree to the Terms. You may not use the Service if you do not accept the Terms.

2.2 You can accept the Terms by using the Service. You understand and agree that Linnk will treat your use of the Service as acceptance of the Terms from that point onwards.

2.3 You may not use the Service and may not accept the Terms if (a) you are not of legal age to form a binding contract with Linnk, or (b) you are a person who is either barred or otherwise legally prohibited from receiving or using the Service under the laws of the country in which you are resident or from which you access or use the Service.

3.1 We may update these Terms from time to time. When we do, we will post the revised Terms with an updated "Last modified" date and, for material changes, provide notice through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. Revisions do not apply retroactively to any dispute that arose before the revision date. These Terms may only be modified in writing as set forth in this paragraph and may not be modified orally.

4.1 In order to access some features of the Website or other elements of the Service, you will need to create a Linnk account. When creating your account, you must provide accurate and complete information, and you must keep your password secure and confidential.

4.2 If you create an account or contact us, you consent to receive service-related communications from us electronically, including account notices, changes to the Service, security alerts, and transactional messages. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. Marketing emails are sent only with your separate opt-in and can be unsubscribed from at any time.

4.3 You must notify Linnk immediately of any breach of security or unauthorised use of your Linnk account that you become aware of.

4.4 You agree that you will be solely responsible (to Linnk, and to others) for all activity that occurs under your Linnk account.

5.1 Linnk grants you permission to access and use the Service, subject to the following conditions. Your failure to adhere to any of these conditions shall constitute a breach of these Terms:

• You agree not to distribute any part of the apps, Website, or Service, including any Content, in any medium without Linnk's prior written authorisation, unless Linnk makes available the means for such distribution through functionality offered by the Service;
• You agree not to alter or modify any part of the apps, Website, or Service (including Linnk and its related technologies);
• You agree not to access Content through any technology or means other than the apps (including Linnk browser extensions and mobile apps) and webpages of Linnk, or such other means as Linnk may explicitly designate;
• You agree not to (or attempt to) circumvent, disable, or otherwise interfere with any security-related features of the Service or features that (i) prevent or restrict use or copying of Content, or (ii) enforce limitations on use of the Service or the content accessible via the Service;
• You agree not to use the Service for commercial purposes without Linnk's prior written approval;
• You agree not to use or launch any automated system (including any robot, spider, or offline reader) that accesses the Service in a manner that sends more request messages to the Linnk servers in a given period than a human can reasonably produce in the same period using a publicly available, standard (i.e., not modified) web browser or mobile device;
• You agree not to overload or attempt to overwhelm our infrastructure, including by consuming an unreasonable amount of CPU, memory, disk space, or bandwidth, or by consuming excessive AI computing power or storage for content unrelated to the intended purposes of the Service;
• You agree not to exceed the usage parameters specified in the documentation for any given feature of the Service;
• You shall not copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any Content for any other purpose without the prior written consent of Linnk or the respective licensors of the Content.

5.2 You agree that you will comply with all of the other provisions of the Terms at all times during your use of the Service.

5.3 Linnk is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Service which Linnk provides may change from time to time without prior notice to you.

5.4 As part of this continuing innovation, you acknowledge and agree that Linnk may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at Linnk's sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform Linnk when you stop using the Service.

5.5 You agree that you are solely responsible (and that Linnk has no responsibility to you or to any third party) for any breach of your obligations under the Terms and for the consequences (including any loss or damage which Linnk may suffer) of any such breach.

6.1 Linnk operates a clear copyright policy in relation to any Content that is alleged to infringe the copyright of a third party.

6.2 As part of Linnk's copyright policy, Linnk will terminate user access to the Service if a user has been determined to be a repeat infringer. A repeat infringer is a user who has been notified of infringing activity more than twice.

6.3 If you believe that your copyrights are being infringed and you'd like to have content removed, visit our support page to submit a copyright removal notice, or provide notice by any other means specified in the Digital Millennium Copyright Act. When you submit a request, make sure that the information provided is true and accurate. Knowingly submitting false infringement notices can result in liability for damages under section 512(f) of the DMCA or similar laws in other countries.

6.4 Only the owner of a copyright (or an authorised agent acting on their behalf) can submit a copyright removal request. Before submitting a copyright removal request, you should consider whether you are the copyright owner of that content.

6.5 If you're in a photo that someone else took, that doesn't necessarily mean that you're the copyright owner of that photo. Only the owner of a copyright (or an authorised agent acting on their behalf) can submit a copyright removal request. If there is a photo of you that you'd like removed, you may want to submit a privacy complaint by writing to us.

6.6 Except in unusual cases, Linnk is not the copyright holder in the images that users highlight. Where necessary, you should get permission to use an image from its copyright owner.

7.1 As a Linnk account holder, you may submit Content (as defined in §1.4) to the Service for processing (for example, to generate a translation, summary, or transcript, or to save a web page to your library). Content you submit is private to your account and is not shared with other users or published publicly by Linnk.

7.2 You retain all of your ownership rights in your Content, but you grant limited license rights to Linnk and other users of the Service as set out below.

7.3 You understand and agree that you are solely responsible for your own Content and the consequences of posting or publishing it to any search engine. Linnk does not endorse any Content or any opinion, recommendation, or advice expressed therein, and Linnk expressly disclaims any and all liability in connection with Content.

7.4 You represent and warrant that you have (and will continue to have during your use of the Service) all necessary licenses, rights, consents, and permissions required to enable Linnk to use your Content for the purposes of the provision of the Service and otherwise in the manner contemplated by the Service and these Terms.

7.5 You agree that you will not post or upload any Content which contains material that it is unlawful for you to possess in the country in which you are resident, or which would be unlawful for Linnk to use or possess in connection with the provision of the Service.

7.6 You agree that Content you submit to the Service will not contain any third-party copyright material, or material that is subject to other third-party proprietary rights (including rights of privacy or rights of publicity), unless you have a formal license or permission from the rightful owner, or are otherwise legally entitled to post the material in question and to grant Linnk the license referred to in paragraph 8.1 below.

7.7 Upon becoming aware of any potential violation of these Terms, Linnk reserves the right (but shall have no obligation) to decide whether Content complies with the requirements set out in these Terms and may remove such Content and/or terminate a user's access at any time, without prior notice and at its sole discretion.

7.8 You understand and acknowledge that outputs generated by the Service (such as translations, summaries, or transcriptions) are produced by automated systems and may contain errors, inaccuracies, or omissions. You are responsible for evaluating the accuracy and suitability of any such output before relying on it, particularly for legal, medical, financial, or other high-stakes decisions. To the maximum extent permitted by applicable law, you waive any claims against Linnk arising from your reliance on such outputs.

8.1 When you submit Content to the Service, you grant Linnk a limited, worldwide, non-exclusive, royalty-free license to host, store, transmit, process, and display that Content, and to engage third-party service providers (including AI model providers) to do the same on our behalf, solely to the extent necessary to provide the Service to you and to fulfill the features you request.

8.2 This license is not transferable (except to service providers acting on our behalf as described above), is not sub-licensable for any other purpose, and terminates automatically at the earliest of: (a) completion of the processing of your request; (b) your deletion of the Content from your Linnk library; or (c) the expiry of the retention period described in our Privacy Policy.

8.3 Linnk does not claim any ownership of your Content. Consistent with our Privacy Policy, Linnk does not use your Content to train or fine-tune its AI models, and Linnk does not sell your Content or make it available to third parties for their model training.

9.1 With the exception of Content submitted to the Service by you, all other Content on the Service is either owned by or licensed to Linnk, and is subject to copyright, trademark rights, and other intellectual property rights of Linnk or Linnk's licensors. Any third-party trade or service marks present on Content not uploaded or posted by you are trade or service marks of their respective owners. Such Content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purpose without the prior written consent of Linnk or, where applicable, Linnk's licensors. Linnk and its licensors reserve all rights not expressly granted in and to their Content.

10.1 The Service may include hyperlinks to other websites that are not owned or controlled by Linnk. Linnk has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites.

10.2 You acknowledge and agree that Linnk is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products, or other materials on or available from such websites or resources.

10.3 You acknowledge and agree that Linnk is not liable for any loss or damage incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy, or existence of any advertising, products, or other materials on, or available from, such websites or resources.

10.4 Linnk encourages you to be aware when you leave the Service and to read the terms and conditions and privacy policy of each other website that you visit.

11.1 The Terms will continue to apply until terminated by either you or Linnk as set out below.

11.2 If you want to terminate your legal agreement with Linnk, you may do so by (a) notifying Linnk at any time and (b) closing your Linnk account. Your notice should be sent, in writing, to [email protected].

11.3 Linnk may at any time terminate its legal agreement with you if:

• A. you have breached any provision of the Terms (or have acted in a manner which clearly shows that you do not intend to, or are unable to, comply with the provisions of the Terms); or
• B. Linnk is required to do so by law (for example, where the provision of the Service to you is, or becomes, unlawful).

11.4 Linnk may terminate its legal agreement with you if:

• A. Linnk is transitioning to no longer providing the Service to users in the country in which you are resident or from which you use the Service; or
• B. the provision of the Service to you by Linnk is, in Linnk's opinion, no longer commercially viable.

In the case of each of A and B of this clause 11.4, Linnk shall, where possible, give reasonable notice of such termination.

11.5 When these Terms come to an end, all of the legal rights, obligations, and liabilities that you and Linnk have benefited from or been subject to (or which have accrued over time whilst the Terms have been in force) shall be unaffected by this cessation, and all provisions of the Terms that by their nature are intended to survive termination shall continue to apply indefinitely.

12.1 Nothing in the Terms shall affect any statutory rights that you are entitled to as a consumer and that you cannot contractually agree to alter or waive.

12.2 Linnk (including our application, software, products, services, and website) is provided "as is" and with all faults. We make no representation or warranty regarding the completeness, accuracy, adequacy, suitability, functionality, availability, or operation of Linnk. You acknowledge that we do not have control over your use of Linnk, and we do not warrant the performance or results that may be obtained through your use of Linnk. You assume all risks and responsibility for your use of Linnk and for any loss of or errors in any data or information. To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and any warranties arising through course of dealing or usage of trade. Without limiting the foregoing, we neither warrant nor represent that your use of Linnk will not infringe the rights of any third parties, nor that Linnk will be available for your access or use, nor that operation of Linnk will be error-free or uninterrupted.

13.1 Nothing in these Terms shall exclude or limit Linnk's liability for losses which may not be lawfully excluded or limited by applicable law.

13.2 Subject to paragraph 13.1 above, Linnk shall not be liable to you for:

• A. Any indirect or consequential losses incurred by you, including (i) any loss of profit (whether direct or indirect); (ii) any loss of goodwill or business reputation; (iii) any loss of opportunity; or (iv) any loss of data suffered by you;
• B. Any loss or damage incurred by you as a result of:
  • i. Any reliance placed by you on the completeness, accuracy, or existence of any advertising, or as a result of any relationship or transaction between you and any advertiser or sponsor whose advertising appears on the Service;
  • ii. Any changes which Linnk may make to the Service, or any permanent or temporary cessation in the provision of the Service (or any features within the Service);
  • iii. The deletion of, corruption of, or failure to store, any Content and other communications data maintained or transmitted by or through your use of the Service;
  • iv. Your failure to provide Linnk with accurate account information;
  • v. Your failure to keep your password or Linnk account details secure and confidential.

13.3 The limitations on Linnk's liability to you in paragraph 13.2 above shall apply whether or not Linnk has been advised of, or should have been aware of, the possibility of any such losses arising.

14.1 When you purchase a paid subscription, you will be asked to provide customary billing information such as name, billing address, and payment details through our third-party payment processors (currently Stripe and PayPal). You authorize Linnk and its processors to charge the payment method you provide for all fees associated with your subscription in accordance with these Terms.

14.2 Our paid subscriptions (including Essential, Professional, Premium, Volume, and any other tiers we may offer from time to time) are available on monthly and yearly billing cycles. Each paid subscription is valid for only one user account, and you are not permitted to share a paid subscription across multiple accounts. Your paid subscription will be automatically renewed, and the subscription fee charged to your last payment method, at the end of each billing cycle until you cancel. We reserve the right to change fees for our services in the future, with notice provided prior to the change taking effect. You will not be charged for any service unless you have opted in to a paid subscription. By continuing to use our services after a fee change takes effect, you accept the new terms.

14.3 Cancellation and Refunds.

You may cancel your paid subscription at any time from your account settings. Cancellation stops future renewals; you retain access to paid features until the end of your current billing period, after which your account reverts to the free tier.

All sales are final. Paid subscription fees are non-refundable once any paid feature has been used. By purchasing a paid subscription, you expressly request that Linnk begin providing the digital service immediately upon purchase, and you acknowledge and agree that, where you are an EU/EEA consumer, you thereby lose your statutory right of withdrawal under Article 16(m) of Directive 2011/83/EU as soon as you access any paid feature.

If you purchased a paid subscription but have not accessed any paid feature since purchase, or you believe a refund is required by applicable law, contact us at [email protected] within 14 days of purchase with your account email and country of residence. Outside of these circumstances, refunds are not provided.

14.4 If you do not pay for your paid subscription on time, we reserve the right to suspend your paid subscription or reduce your service level to the free tier.

15.1 In the United States, if you are a device manufacturer or other third party (the "Sponsor") that provides devices to children under the age of 13 that utilize Linnk, you assume the responsibility for complying with the U.S. Children's Online Privacy Protection Act ("COPPA") and, to the extent applicable, the Family Educational Rights and Privacy Act ("FERPA"). This means that the Sponsor must notify parents/guardians of the information to be collected and obtain parental/guardian consent before collecting and sharing with Linnk the personal information of children under the age of 13 in order to establish an account or use Linnk. Schools may under appropriate circumstances provide such consent on behalf of parents/guardians. For more information on complying with COPPA, see the Federal Trade Commission's website at http://www.ftc.gov/privacy/coppafaqs.shtm. Except as provided in the paragraph above, Linnk is not intended for individuals under the age of 13. If you are 13 or older but under the age of 18, you should review this Agreement with your parent or guardian to make sure that you and your parent or guardian understand and agree to it.

16.1 Privacy. Our Privacy Policy (https://linnk.ai/privacy) explains what information we collect and how we use it. Please review it before using the Service.

16.2 Registration Data. When you create an account, you must provide accurate, complete, and current information, and keep it updated ("Registration Data"). If we discover that your Registration Data is inaccurate, not current, or incomplete, we may suspend or terminate your account. We may verify your Registration Data at any time.

16.3 Feedback. If you send us ideas, comments, suggestions, or other feedback about the Service, you grant Linnk a perpetual, royalty-free license to use that feedback for any purpose, including developing and improving the Service. Feedback is not treated as confidential.

17.1 The Terms constitute the entire legal agreement between you and Linnk and govern your use of the Service and completely replace any prior agreements between you and Linnk in relation to the Service.

17.2 You agree that if Linnk does not exercise or enforce any legal right or remedy contained in the Terms (or which Linnk has the benefit of under any applicable law), this will not be taken as a formal waiver of Linnk's rights and that those rights or remedies will still be available to Linnk.

17.3 If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms. The remaining provisions of the Terms will continue to be valid and enforceable.

17.4 You acknowledge and agree that each member of the group of companies of which Linnk is a part shall be a third-party beneficiary to the Terms and that such other companies shall be entitled to directly enforce, and rely upon, any provision of the Terms which confers a benefit on (or rights in favour of) them. Other than this, no other person or company shall be a third-party beneficiary of the Terms.

18.1 These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles. You agree to submit to the exclusive personal jurisdiction of the state and federal courts located in the State of Delaware for the purpose of resolving any dispute arising out of or relating to this Agreement, and you waive any defense based on lack of personal jurisdiction, inconvenient forum, or venue. You further agree that a judgment entered by a court of the State of Delaware is enforceable in your country of residence.

18.2 You agree that Linnk may serve legal documents, including summons or notice of legal proceedings, by email and courier delivery ("Expedited Service") in the event that you reside outside the United States. You acknowledge that you prefer Expedited Service to alternative service and delivery of legal documents and that by agreeing to Expedited Service it is likely you will be better noticed of such proceedings.