Privacy Policy
1. Overview
Linnk, Inc. ("Linnk," "we," "us," or "our") provides this Privacy Policy to explain what information we collect, how we use and share it, and the rights and choices you have. This Privacy Policy applies to the Linnk website (https://linnk.ai), apps, browser extensions, and related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.
2. Information We Collect
2.1 Information You Provide
Account information. When you create a Linnk account, you provide either (a) an email address and password, or (b) authentication information from a third-party identity provider (such as Google or Apple) that you choose to sign in with. You may also provide a display name and preferred language.
Subscription and payment information. If you purchase a paid subscription, you provide billing information (name, billing address, and payment details) to our third-party payment processors (currently Stripe and PayPal). Linnk does not store your full payment card number; our processors handle payment details in accordance with their own privacy policies and applicable security standards.
Content you save. When you use the Service to save, highlight, summarize, translate, transcribe, or otherwise process content (web pages, PDFs, videos, images, or other files), we store that content and its associated metadata — titles, URLs, tags, notes, highlights, and comments — so that we can provide the Service to you.
Customer support communications. When you contact us for support or feedback, we collect the information you share in those communications.
2.2 Information Collected Automatically
Usage and device data. When you use the Service, we automatically collect technical information including your IP address, browser type, device type, operating system, time zone, language preferences, referring and exit pages, and timestamps of your activity. On mobile devices we may also collect the advertising identifier (IDFA on iOS, AAID on Android), which you can reset or limit through your device settings.
Log data. Our servers log standard request information (URL requested, user agent, response code, timestamp) to operate and secure the Service.
Sync data. To provide cross-device sync, we transmit information about the items you save and view so that your library remains consistent across your devices.
2.3 Cookies and Similar Technologies
We use cookies, local storage, and similar technologies to keep you signed in, remember your preferences, measure how the Service is used, and improve our features. You can manage or disable cookies through your browser settings; doing so may limit certain features of the Service.
We use third-party analytics tools to measure traffic and usage trends in aggregate form. These tools collect information sent by your browser or app as part of ordinary requests.
3. How We Use Your Information
We use the information described above to:
- Provide, operate, and maintain the Service, including processing content you save, generating summaries, translations, and transcriptions, and syncing your library across devices;
- Create and manage your account, authenticate you, and process payments;
- Communicate with you about your account, security alerts, service changes, and customer support requests;
- Send you marketing communications about Linnk's products and features, but only with your separate opt-in and with a clear way to unsubscribe from every marketing email;
- Analyze aggregated, de-identified usage data to understand how the Service is used, debug issues, monitor performance, and improve our features;
- Detect and prevent fraud, abuse, and security incidents; and
- Comply with applicable laws and enforce our Terms of Service.
Legal bases (EEA/UK users). Where the GDPR or UK GDPR applies, we process your information under one or more of the following legal bases: (a) performance of a contract with you (to provide the Service); (b) your consent (for marketing communications and non-essential cookies); (c) compliance with a legal obligation; and (d) our legitimate interests in operating, securing, and improving the Service, where those interests are not overridden by your rights.
4. AI and Machine Learning
Linnk uses artificial intelligence and machine learning to power features such as summarization, translation, transcription, optical character recognition, and search.
We do not train our AI models on your content. Content you save, highlight, or create in the Service is used only to provide features to you. Linnk does not use your personal data or your saved content to train or fine-tune its own machine learning models, and Linnk does not sell your content or make it available to third parties for their model training.
Some AI features are delivered through third-party model providers — for example, when generating a summary, translation, or transcription, the content needed to fulfill your request is transmitted to the relevant provider. Those providers process your content under their own terms and privacy policies, which may differ from this Privacy Policy. We select providers that we consider reputable, but we cannot independently verify every detail of how each provider handles data, and practices may change over time. If you do not want your content processed by third-party AI providers, please do not use the features that rely on them.
5. How We Share Your Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We disclose your information only in the following circumstances:
- Service providers. We engage trusted third parties — including cloud hosting providers, payment processors, error and performance monitoring tools, customer support platforms, analytics providers, and email delivery services — to perform functions on our behalf. These providers are contractually required to protect your information and to use it only for the purposes we specify.
- AI model providers. As described in Section 4, we may transmit your content to third-party AI model providers solely to fulfill features you request. Those providers process your content under their own terms and privacy policies.
- Legal and safety. We may disclose information to government authorities, law enforcement, or private parties when we believe in good faith that disclosure is necessary to comply with applicable law, respond to lawful requests, enforce our Terms, protect the rights or safety of Linnk or others, or detect and prevent fraud, abuse, or security incidents.
- Business transfers. If Linnk is involved in a merger, acquisition, reorganization, asset sale, insolvency, or similar transaction, your information may be transferred as part of that transaction, subject to the terms of this Privacy Policy or a materially similar replacement policy. We will notify you of any material change to our privacy practices resulting from such a transfer.
- With your consent. We may share your information for any other purpose with your explicit consent.
6. Data Retention
We retain your personal information for as long as your account is active and for a limited period afterwards to fulfill the purposes described in this Privacy Policy:
- Uploaded files and generated outputs: files you upload for processing (such as documents, images, or audio for translation, summarization, or transcription) and the outputs the Service generates from them (such as translations, summaries, or transcripts) are retained for approximately 48 hours after processing, then deleted. You may delete them sooner from your account.
- Saved web pages and library metadata: items you save to your Linnk library (URLs, titles, and associated metadata) are retained for the life of your account or until you delete them, whichever is sooner.
- Account data: retained for the life of your account. When you delete your account, we delete or anonymize the associated data within 30 days, except for limited information we must retain (for example, transaction records required by tax or accounting law).
- Backups: copies of deleted data may persist in encrypted backups for up to 90 days, after which they are overwritten in the ordinary backup rotation.
- Log data: retained for up to 90 days for security, debugging, and abuse prevention.
- Support communications: retained for up to 2 years after the support interaction ends.
- Legal and compliance records: retained as required by applicable law.
When information is no longer needed for the purposes for which we collected it, we delete it or render it de-identified.
7. How We Protect Your Information
We use administrative, physical, and electronic safeguards designed to protect your personal information from accidental or unlawful destruction, loss, alteration, disclosure, or access. These measures include encryption in transit (TLS), encryption at rest for account and content data, access controls, and regular security review.
No security program is perfect. While we work hard to protect your information, we cannot guarantee absolute security. If we become aware of a security incident affecting your personal information, we will notify you in accordance with applicable law.
8. International Data Transfers
Linnk is based in the United States, and information we collect is processed in the United States and in other countries where our service providers operate. If you are located in the European Economic Area, the United Kingdom, or Switzerland, your personal information may be transferred to countries that do not provide the same level of data protection as your country of residence.
When we transfer personal information out of the EEA, UK, or Switzerland, we rely on appropriate safeguards, including the European Commission's Standard Contractual Clauses (SCCs) and equivalent UK and Swiss addenda, or other lawful transfer mechanisms. You can request a copy of the transfer mechanism we use by contacting us as described in Section 13.
9. Your Rights and Choices
9.1 Rights available to all users
Regardless of where you live, you can:
- Access, update, or delete your account information from your account settings;
- Export your saved content in supported formats;
- Unsubscribe from marketing emails at any time via the unsubscribe link in each email or by contacting us; and
- Close your account at any time; closure triggers deletion of your personal data in accordance with Section 6.
9.2 EEA, UK, and Swiss users (GDPR)
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the following rights under applicable law:
- Access: obtain confirmation of whether we process your personal information and a copy of that information;
- Rectification: correct inaccurate or incomplete personal information;
- Erasure: request deletion of your personal information in certain circumstances ("right to be forgotten");
- Restriction: ask us to restrict processing of your personal information in certain circumstances;
- Objection: object to our processing based on our legitimate interests;
- Portability: receive your personal information in a structured, commonly used, machine-readable format, or have it transmitted to another controller;
- Withdraw consent: where we rely on consent, withdraw it at any time without affecting the lawfulness of prior processing; and
- Lodge a complaint: lodge a complaint with your local supervisory authority.
To exercise these rights, contact us using the details in Section 13.
9.3 California users (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), gives you the following rights:
- Right to know: request the categories and specific pieces of personal information we have collected, used, disclosed, and shared about you over the past 12 months;
- Right to delete: request deletion of personal information we have collected from you;
- Right to correct: request correction of inaccurate personal information;
- Right to opt out of sale or sharing: Linnk does not sell personal information, and we do not share personal information for cross-context behavioral advertising. If this ever changes, we will update this Privacy Policy and provide the required opt-out mechanism;
- Right to limit use of sensitive personal information: Linnk does not use sensitive personal information (as defined by the CPRA) for purposes beyond those permitted without the right to limit; and
- Right to non-discrimination: we will not discriminate against you for exercising any of these rights.
To exercise your California rights, contact us using the details in Section 13. We may need to verify your identity before processing your request.
10. Children's Privacy
The Service is not directed to children, and we do not knowingly collect personal information from:
- children under 13 in the United States, or
- children under 16 in the European Economic Area, the United Kingdom, or Switzerland.
If you believe a child under the applicable age has provided us with personal information, please contact us using the details in Section 13 and we will delete such information.
11. Links to Other Websites
The Service may contain links to third-party websites, products, and services that are not operated by Linnk. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party site you visit.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised Privacy Policy with an updated "Last modified" date, and for material changes we will provide additional notice through the Service or by email. Your continued use of the Service after the revised Privacy Policy takes effect constitutes acceptance of the changes.
13. How to Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us:
Linnk, Inc.
Email: contact@linnk.ai
Last modified: April 24, 2026
Terms of Service
Last modified: April 24, 2026
1. Your Relationship with Linnk
1.1 Your use of the Linnk apps, website (https://linnk.ai), and any Linnk products (including Linnk mobile apps and browser extensions), software, data feeds, and services (collectively, the "Service") is subject to a legal agreement between you and Linnk, Inc. (referred to herein as "we," "us," "our," or "Linnk").
1.2 Your legal agreement with Linnk is made up of (A) the terms and conditions set out in this document and (B) Linnk's Privacy Policy (https://linnk.ai/privacy) (collectively, the "Terms").
1.3 The Terms form a legally binding agreement between you and Linnk in relation to your use of the Service. It is important that you take the time to read them carefully.
1.4 The Terms apply to all users of the Service, including users who are also contributors of Content. "Content" means the materials you submit to or create through the Service, including: (a) web pages, URLs, and associated metadata (such as titles) that you save to your Linnk library; (b) files you upload for processing (such as documents, images, or audio for translation, summarization, or transcription); and (c) outputs the Service generates at your request (such as translations, summaries, or transcripts).
2. Accepting the Terms
2.1 In order to use the Service, you must first agree to the Terms. You may not use the Service if you do not accept the Terms.
2.2 You can accept the Terms by using the Service. You understand and agree that Linnk will treat your use of the Service as acceptance of the Terms from that point onwards.
2.3 You may not use the Service and may not accept the Terms if (a) you are not of legal age to form a binding contract with Linnk, or (b) you are a person who is either barred or otherwise legally prohibited from receiving or using the Service under the laws of the country in which you are resident or from which you access or use the Service.
3. Changes to the Terms
3.1 We may update these Terms from time to time. When we do, we will post the revised Terms with an updated "Last modified" date and, for material changes, provide notice through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. Revisions do not apply retroactively to any dispute that arose before the revision date. These Terms may only be modified in writing as set forth in this paragraph and may not be modified orally.
4. Linnk Account
4.1 In order to access some features of the Website or other elements of the Service, you will need to create a Linnk account. When creating your account, you must provide accurate and complete information, and you must keep your password secure and confidential.
4.2 If you create an account or contact us, you consent to receive service-related communications from us electronically, including account notices, changes to the Service, security alerts, and transactional messages. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. Marketing emails are sent only with your separate opt-in and can be unsubscribed from at any time.
4.3 You must notify Linnk immediately of any breach of security or unauthorised use of your Linnk account that you become aware of.
4.4 You agree that you will be solely responsible (to Linnk, and to others) for all activity that occurs under your Linnk account.
5. General Restrictions on Use
5.1 Linnk grants you permission to access and use the Service, subject to the following conditions. Your failure to adhere to any of these conditions shall constitute a breach of these Terms:
- You agree not to distribute any part of the apps, Website, or Service, including any Content, in any medium without Linnk's prior written authorisation, unless Linnk makes available the means for such distribution through functionality offered by the Service;
- You agree not to alter or modify any part of the apps, Website, or Service (including Linnk and its related technologies);
- You agree not to access Content through any technology or means other than the apps (including Linnk browser extensions and mobile apps) and webpages of Linnk, or such other means as Linnk may explicitly designate;
- You agree not to (or attempt to) circumvent, disable, or otherwise interfere with any security-related features of the Service or features that (i) prevent or restrict use or copying of Content, or (ii) enforce limitations on use of the Service or the content accessible via the Service;
- You agree not to use the Service for commercial purposes without Linnk's prior written approval;
- You agree not to use or launch any automated system (including any robot, spider, or offline reader) that accesses the Service in a manner that sends more request messages to the Linnk servers in a given period than a human can reasonably produce in the same period using a publicly available, standard (i.e., not modified) web browser or mobile device;
- You agree not to overload or attempt to overwhelm our infrastructure, including by consuming an unreasonable amount of CPU, memory, disk space, or bandwidth, or by consuming excessive AI computing power or storage for content unrelated to the intended purposes of the Service;
- You agree not to exceed the usage parameters specified in the documentation for any given feature of the Service;
- You shall not copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any Content for any other purpose without the prior written consent of Linnk or the respective licensors of the Content.
5.2 You agree that you will comply with all of the other provisions of the Terms at all times during your use of the Service.
5.3 Linnk is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Service which Linnk provides may change from time to time without prior notice to you.
5.4 As part of this continuing innovation, you acknowledge and agree that Linnk may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at Linnk's sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform Linnk when you stop using the Service.
5.5 You agree that you are solely responsible (and that Linnk has no responsibility to you or to any third party) for any breach of your obligations under the Terms and for the consequences (including any loss or damage which Linnk may suffer) of any such breach.
6. Copyright Policy
6.1 Linnk operates a clear copyright policy in relation to any Content that is alleged to infringe the copyright of a third party.
6.2 As part of Linnk's copyright policy, Linnk will terminate user access to the Service if a user has been determined to be a repeat infringer. A repeat infringer is a user who has been notified of infringing activity more than twice.
6.3 If you believe that your copyrights are being infringed and you'd like to have content removed, visit our support page to submit a copyright removal notice, or provide notice by any other means specified in the Digital Millennium Copyright Act. When you submit a request, make sure that the information provided is true and accurate. Knowingly submitting false infringement notices can result in liability for damages under section 512(f) of the DMCA or similar laws in other countries.
6.4 Only the owner of a copyright (or an authorised agent acting on their behalf) can submit a copyright removal request. Before submitting a copyright removal request, you should consider whether you are the copyright owner of that content.
6.5 If you're in a photo that someone else took, that doesn't necessarily mean that you're the copyright owner of that photo. Only the owner of a copyright (or an authorised agent acting on their behalf) can submit a copyright removal request. If there is a photo of you that you'd like removed, you may want to submit a privacy complaint by writing to us.
6.6 Except in unusual cases, Linnk is not the copyright holder in the images that users highlight. Where necessary, you should get permission to use an image from its copyright owner.
7. Content
7.1 As a Linnk account holder, you may submit Content (as defined in §1.4) to the Service for processing (for example, to generate a translation, summary, or transcript, or to save a web page to your library). Content you submit is private to your account and is not shared with other users or published publicly by Linnk.
7.2 You retain all of your ownership rights in your Content, but you grant limited license rights to Linnk and other users of the Service as set out below.
7.3 You understand and agree that you are solely responsible for your own Content and the consequences of posting or publishing it to any search engine. Linnk does not endorse any Content or any opinion, recommendation, or advice expressed therein, and Linnk expressly disclaims any and all liability in connection with Content.
7.4 You represent and warrant that you have (and will continue to have during your use of the Service) all necessary licenses, rights, consents, and permissions required to enable Linnk to use your Content for the purposes of the provision of the Service and otherwise in the manner contemplated by the Service and these Terms.
7.5 You agree that you will not post or upload any Content which contains material that it is unlawful for you to possess in the country in which you are resident, or which would be unlawful for Linnk to use or possess in connection with the provision of the Service.
7.6 You agree that Content you submit to the Service will not contain any third-party copyright material, or material that is subject to other third-party proprietary rights (including rights of privacy or rights of publicity), unless you have a formal license or permission from the rightful owner, or are otherwise legally entitled to post the material in question and to grant Linnk the license referred to in paragraph 8.1 below.
7.7 Upon becoming aware of any potential violation of these Terms, Linnk reserves the right (but shall have no obligation) to decide whether Content complies with the requirements set out in these Terms and may remove such Content and/or terminate a user's access at any time, without prior notice and at its sole discretion.
7.8 You understand and acknowledge that outputs generated by the Service (such as translations, summaries, or transcriptions) are produced by automated systems and may contain errors, inaccuracies, or omissions. You are responsible for evaluating the accuracy and suitability of any such output before relying on it, particularly for legal, medical, financial, or other high-stakes decisions. To the maximum extent permitted by applicable law, you waive any claims against Linnk arising from your reliance on such outputs.
8. License Rights
8.1 When you submit Content to the Service, you grant Linnk a limited, worldwide, non-exclusive, royalty-free license to host, store, transmit, process, and display that Content, and to engage third-party service providers (including AI model providers) to do the same on our behalf, solely to the extent necessary to provide the Service to you and to fulfill the features you request.
8.2 This license is not transferable (except to service providers acting on our behalf as described above), is not sub-licensable for any other purpose, and terminates automatically at the earliest of: (a) completion of the processing of your request; (b) your deletion of the Content from your Linnk library; or (c) the expiry of the retention period described in our Privacy Policy.
8.3 Linnk does not claim any ownership of your Content. Consistent with our Privacy Policy, Linnk does not use your Content to train or fine-tune its AI models, and Linnk does not sell your Content or make it available to third parties for their model training.
9. Linnk Content on the Website
9.1 With the exception of Content submitted to the Service by you, all other Content on the Service is either owned by or licensed to Linnk, and is subject to copyright, trademark rights, and other intellectual property rights of Linnk or Linnk's licensors. Any third-party trade or service marks present on Content not uploaded or posted by you are trade or service marks of their respective owners. Such Content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purpose without the prior written consent of Linnk or, where applicable, Linnk's licensors. Linnk and its licensors reserve all rights not expressly granted in and to their Content.
10. Links from Linnk
10.1 The Service may include hyperlinks to other websites that are not owned or controlled by Linnk. Linnk has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites.
10.2 You acknowledge and agree that Linnk is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products, or other materials on or available from such websites or resources.
10.3 You acknowledge and agree that Linnk is not liable for any loss or damage incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy, or existence of any advertising, products, or other materials on, or available from, such websites or resources.
10.4 Linnk encourages you to be aware when you leave the Service and to read the terms and conditions and privacy policy of each other website that you visit.
11. Ending Your Relationship with Linnk
11.1 The Terms will continue to apply until terminated by either you or Linnk as set out below.
11.2 If you want to terminate your legal agreement with Linnk, you may do so by (a) notifying Linnk at any time and (b) closing your Linnk account. Your notice should be sent, in writing, to [email protected].
11.3 Linnk may at any time terminate its legal agreement with you if:
- A. you have breached any provision of the Terms (or have acted in a manner which clearly shows that you do not intend to, or are unable to, comply with the provisions of the Terms); or
- B. Linnk is required to do so by law (for example, where the provision of the Service to you is, or becomes, unlawful).
11.4 Linnk may terminate its legal agreement with you if:
- A. Linnk is transitioning to no longer providing the Service to users in the country in which you are resident or from which you use the Service; or
- B. the provision of the Service to you by Linnk is, in Linnk's opinion, no longer commercially viable.
In the case of each of A and B of this clause 11.4, Linnk shall, where possible, give reasonable notice of such termination.
11.5 When these Terms come to an end, all of the legal rights, obligations, and liabilities that you and Linnk have benefited from or been subject to (or which have accrued over time whilst the Terms have been in force) shall be unaffected by this cessation, and all provisions of the Terms that by their nature are intended to survive termination shall continue to apply indefinitely.
12. Exclusion of Warranties
12.1 Nothing in the Terms shall affect any statutory rights that you are entitled to as a consumer and that you cannot contractually agree to alter or waive.
12.2 Linnk (including our application, software, products, services, and website) is provided "as is" and with all faults. We make no representation or warranty regarding the completeness, accuracy, adequacy, suitability, functionality, availability, or operation of Linnk. You acknowledge that we do not have control over your use of Linnk, and we do not warrant the performance or results that may be obtained through your use of Linnk. You assume all risks and responsibility for your use of Linnk and for any loss of or errors in any data or information. To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and any warranties arising through course of dealing or usage of trade. Without limiting the foregoing, we neither warrant nor represent that your use of Linnk will not infringe the rights of any third parties, nor that Linnk will be available for your access or use, nor that operation of Linnk will be error-free or uninterrupted.
13. Limitation of Liability
13.1 Nothing in these Terms shall exclude or limit Linnk's liability for losses which may not be lawfully excluded or limited by applicable law.
13.2 Subject to paragraph 13.1 above, Linnk shall not be liable to you for:
- A. Any indirect or consequential losses incurred by you, including (i) any loss of profit (whether direct or indirect); (ii) any loss of goodwill or business reputation; (iii) any loss of opportunity; or (iv) any loss of data suffered by you;
- B. Any loss or damage incurred by you as a result of:
- i. Any reliance placed by you on the completeness, accuracy, or existence of any advertising, or as a result of any relationship or transaction between you and any advertiser or sponsor whose advertising appears on the Service;
- ii. Any changes which Linnk may make to the Service, or any permanent or temporary cessation in the provision of the Service (or any features within the Service);
- iii. The deletion of, corruption of, or failure to store, any Content and other communications data maintained or transmitted by or through your use of the Service;
- iv. Your failure to provide Linnk with accurate account information;
- v. Your failure to keep your password or Linnk account details secure and confidential.
13.3 The limitations on Linnk's liability to you in paragraph 13.2 above shall apply whether or not Linnk has been advised of, or should have been aware of, the possibility of any such losses arising.
14. Purchasing
14.1 When you purchase a paid subscription, you will be asked to provide customary billing information such as name, billing address, and payment details through our third-party payment processors (currently Stripe and PayPal). You authorize Linnk and its processors to charge the payment method you provide for all fees associated with your subscription in accordance with these Terms.
14.2 Our paid subscriptions (including Essential, Professional, Premium, Volume, and any other tiers we may offer from time to time) are available on monthly and yearly billing cycles. Each paid subscription is valid for only one user account, and you are not permitted to share a paid subscription across multiple accounts. Your paid subscription will be automatically renewed, and the subscription fee charged to your last payment method, at the end of each billing cycle until you cancel. We reserve the right to change fees for our services in the future, with notice provided prior to the change taking effect. You will not be charged for any service unless you have opted in to a paid subscription. By continuing to use our services after a fee change takes effect, you accept the new terms.
14.3 Cancellation and Refunds.
You may cancel your paid subscription at any time from your account settings. Cancellation stops future renewals; you retain access to paid features until the end of your current billing period, after which your account reverts to the free tier.
All sales are final. Paid subscription fees are non-refundable once any paid feature has been used. By purchasing a paid subscription, you expressly request that Linnk begin providing the digital service immediately upon purchase, and you acknowledge and agree that, where you are an EU/EEA consumer, you thereby lose your statutory right of withdrawal under Article 16(m) of Directive 2011/83/EU as soon as you access any paid feature.
If you purchased a paid subscription but have not accessed any paid feature since purchase, or you believe a refund is required by applicable law, contact us at [email protected] within 14 days of purchase with your account email and country of residence. Outside of these circumstances, refunds are not provided.
14.4 If you do not pay for your paid subscription on time, we reserve the right to suspend your paid subscription or reduce your service level to the free tier.
15. Access by Children
15.1 In the United States, if you are a device manufacturer or other third party (the "Sponsor") that provides devices to children under the age of 13 that utilize Linnk, you assume the responsibility for complying with the U.S. Children's Online Privacy Protection Act ("COPPA") and, to the extent applicable, the Family Educational Rights and Privacy Act ("FERPA"). This means that the Sponsor must notify parents/guardians of the information to be collected and obtain parental/guardian consent before collecting and sharing with Linnk the personal information of children under the age of 13 in order to establish an account or use Linnk. Schools may under appropriate circumstances provide such consent on behalf of parents/guardians. For more information on complying with COPPA, see the Federal Trade Commission's website at http://www.ftc.gov/privacy/coppafaqs.shtm. Except as provided in the paragraph above, Linnk is not intended for individuals under the age of 13. If you are 13 or older but under the age of 18, you should review this Agreement with your parent or guardian to make sure that you and your parent or guardian understand and agree to it.
16. Information You Provide
16.1 Privacy. Our Privacy Policy (https://linnk.ai/privacy) explains what information we collect and how we use it. Please review it before using the Service.
16.2 Registration Data. When you create an account, you must provide accurate, complete, and current information, and keep it updated ("Registration Data"). If we discover that your Registration Data is inaccurate, not current, or incomplete, we may suspend or terminate your account. We may verify your Registration Data at any time.
16.3 Feedback. If you send us ideas, comments, suggestions, or other feedback about the Service, you grant Linnk a perpetual, royalty-free license to use that feedback for any purpose, including developing and improving the Service. Feedback is not treated as confidential.
17. General Legal Terms
17.1 The Terms constitute the entire legal agreement between you and Linnk and govern your use of the Service and completely replace any prior agreements between you and Linnk in relation to the Service.
17.2 You agree that if Linnk does not exercise or enforce any legal right or remedy contained in the Terms (or which Linnk has the benefit of under any applicable law), this will not be taken as a formal waiver of Linnk's rights and that those rights or remedies will still be available to Linnk.
17.3 If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms. The remaining provisions of the Terms will continue to be valid and enforceable.
17.4 You acknowledge and agree that each member of the group of companies of which Linnk is a part shall be a third-party beneficiary to the Terms and that such other companies shall be entitled to directly enforce, and rely upon, any provision of the Terms which confers a benefit on (or rights in favour of) them. Other than this, no other person or company shall be a third-party beneficiary of the Terms.
18. Governing Law and Jurisdiction
18.1 These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles. You agree to submit to the exclusive personal jurisdiction of the state and federal courts located in the State of Delaware for the purpose of resolving any dispute arising out of or relating to this Agreement, and you waive any defense based on lack of personal jurisdiction, inconvenient forum, or venue. You further agree that a judgment entered by a court of the State of Delaware is enforceable in your country of residence.
18.2 You agree that Linnk may serve legal documents, including summons or notice of legal proceedings, by email and courier delivery ("Expedited Service") in the event that you reside outside the United States. You acknowledge that you prefer Expedited Service to alternative service and delivery of legal documents and that by agreeing to Expedited Service it is likely you will be better noticed of such proceedings.