What are the file size limits?
Free users can upload up to 20 MB or 50 pages per file. Premium users can upload up to 300 MB or 300 pages per file for both translation and summarization. Image files are capped at 5 MB. For larger documents, split the file before uploading for optimal processing.
How does the File Translation quota work?
Each document you process counts as one use of your file translation quota. Please note that if you change the target language or switch the translation method for a file that has already been processed, it will also use one credit, as our system has to perform the entire complex translation process again from scratch.
Why does Scanned Document Translation use more quota?
Translating a scanned document is a highly resource-intensive task that goes far beyond traditional OCR. It involves a multi-step AI process to deconstruct the image, intelligently recognize text (including handwriting and niche languages), understand the semantic flow of the content, and then translate it accurately. This advanced capability consumes more server resources, which is why it is valued at 4 file credits and is a key feature of our Professional and Premium plans.
Is my data secure and private?
Absolutely. We apply high security and privacy protection for all users, free or paid. Uploaded files are automatically and permanently removed from our servers within 72 hours. We never use your data for training our AI models. Your privacy and the confidentiality of your documents are our top priority.
How do I cancel my subscription?
You can easily cancel your subscription at any time in your account settings. Your plan will remain active with full benefits until the end of your current billing cycle.
What do I get with the Advanced AI Models?
Our Advanced AI Models, available in the Professional and Premium plans, provide more sophisticated reasoning, logic, and nuance. This results in higher-quality outputs, especially for complex, technical, or academic documents where precision is critical. Upgrading ensures you get our most powerful AI for your most important work.
Do you offer plans for teams or businesses?
Yes. For inquiries about team or enterprise solutions with enhanced collaboration and administrative features, please visit our Support page to connect with our sales team.
What types of documents can be processed?
Linnk AI supports 50+ formats including PDF, Word (DOCX), PowerPoint (PPTX), Excel (XLSX, CSV), eBooks (EPUB, MOBI), subtitles (SRT), Markdown, LaTeX, HTML, JSON, plain text (TXT), and images (PNG, JPEG, JPG). Scanned documents, handwriting, and screenshots are read directly by our vision-language models — no separate OCR step. Web articles can be translated by URL.